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Terms of Service

Effective date: May 23, 2026 · Last updated: May 23, 2026

These Terms of Service (the "Terms") govern your access to and use of the websites, software products, APIs, and related services (collectively, the "Services") provided by Tiverton Technologies, LLC. By using the Services, you agree to these Terms.

01Who we are

The Services are operated by Tiverton Technologies, LLC, a Montana limited liability company ("Tiverton," "we," "us," or "our"). Tiverton designs, builds, and operates software products — including Turnboard.ai and UnitClear.ai — and the application programming interfaces (APIs) and operational services connected to them.

02Eligibility & accounts

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. You are responsible for safeguarding your account credentials and for all activity under your account.

03The Services

Tiverton provides software-as-a-service products and APIs that help operations-heavy businesses coordinate, dispatch, and fulfill work. Certain Services include a marketplace dispatch function that routes jobs to third-party service vendors, and an integrated fulfillment option through which Tiverton or its affiliates may perform removal and hauling services (see Sections 06 and 07). We may add, modify, or discontinue features at any time.

04Subscriptions, fees & payment

  • Subscriptions. Paid Services are offered on subscription plans billed monthly or annually, plus any usage-based or per-unit charges described at the point of sale. Subscriptions renew automatically until cancelled.
  • Marketplace fees. Where the Services facilitate payments to third-party vendors, Tiverton may charge a marketplace fee (a percentage of the processed invoice), disclosed before the transaction.
  • Payment processors. Payments are processed by third-party processors, including Stripe and/or Square. By submitting payment information, you authorize us and our processors to charge your payment method. We do not store full payment card numbers; that data is handled by the processor under its own terms.
  • Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes other than taxes on Tiverton's net income.
  • Refunds. Except where required by law, fees are non-refundable. Free trials, if offered, convert to paid plans unless cancelled before the trial ends.

05Customer data

As between you and Tiverton, you retain ownership of the data you submit to the Services ("Customer Data"). You grant Tiverton a limited license to host, process, and use Customer Data to provide, secure, and improve the Services, and as described in our Privacy Policy. You are responsible for the accuracy of Customer Data and for having the rights and consents necessary to provide it (including any consents required to contact vendors or other individuals by SMS).

06Marketplace, vendors & independent contractors

For Services that dispatch jobs to service vendors, Tiverton acts solely as a marketplace facilitator and technology provider — not as the employer, joint employer, or agent of any vendor. Vendors are independent contractors who set their own prices, accept or decline jobs, and control their own schedules and methods of work.

  • Vendors are responsible for their own licensing, insurance, taxes, and compliance, and must maintain valid certificates of insurance ("COI") as required by the applicable customer or by Tiverton.
  • Each vendor agrees to indemnify and hold harmless Tiverton and the applicable customer in connection with the vendor's services.
  • The customer (for example, the property manager), and not Tiverton, is named as Additional Insured under the vendor's applicable policies where required.
  • Tiverton does not guarantee the work, conduct, or availability of any third-party vendor.

07Integrated fulfillment & affiliate disclosure

Some Services offer the option to have removal and hauling work fulfilled by Tiverton's in-house fulfillment operation or an affiliated entity (for example, an affiliated removal and hauling company under common ownership). Tiverton discloses that such affiliates may be offered as a fulfillment option and may be compensated for the work. Where an affiliate is offered as a fulfillment provider, pricing is intended to be on commercially reasonable, arm's-length terms, and you are not required to select an affiliated provider — you may choose any qualified vendor available through the Services. Customers are encouraged to review this disclosure with their own advisors where regulatory considerations apply.

08Acceptable use

You agree not to: (a) use the Services unlawfully or in violation of third-party rights; (b) attempt to access systems or data you are not authorized to access; (c) reverse engineer, scrape, or interfere with the Services; (d) upload malicious code; or (e) send messages in violation of applicable communications laws (including SMS/telemarketing rules). We may suspend access for conduct that threatens the Services or other users.

09Intellectual property

The Services, including all software, APIs, designs, trademarks, and content (excluding Customer Data), are owned by Tiverton or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. No rights are granted except as expressly stated.

10Third-party services

The Services rely on and integrate third-party providers (including, for example, Stripe, Square, Twilio, Supabase, Vercel, and others). Your use of those features may be subject to the third party's terms, and Tiverton is not responsible for third-party services.

11Messaging (SMS)

Certain Services send and receive SMS messages (for example, vendor dispatch). By providing a mobile number or enabling messaging, you represent that you have the necessary consent to be contacted at that number, and you agree that message and data rates may apply. Recipients can opt out by replying STOP and request help by replying HELP.

12Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIVERTON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted or error-free, or that any vendor or fulfillment work will meet your expectations.

13Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIVERTON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES. TIVERTON'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO TIVERTON FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14Indemnification

You agree to indemnify and hold harmless Tiverton and its officers, members, and employees from claims, damages, and expenses arising out of your use of the Services, your Customer Data, or your violation of these Terms or applicable law.

15Term & termination

These Terms apply while you use the Services. You may cancel a subscription at any time, effective at the end of the then-current billing period. We may suspend or terminate access for breach of these Terms or non-payment. Upon termination, your right to use the Services ends; provisions that by their nature should survive (including IP, disclaimers, liability limits, and indemnification) survive.

16Governing law & disputes

These Terms are governed by the laws of the State of Montana, without regard to conflict-of-laws rules. The parties will first attempt to resolve any dispute informally by contacting us. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Montana, unless otherwise agreed in writing.

17Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide notice. Your continued use of the Services after changes take effect constitutes acceptance.

18Contact

Questions about these Terms? Contact Tiverton Technologies, LLC at legal@tivertontech.com.

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